Copernicus Data Access Hub unscheduled downtime on 13 October 2021

13 October 2021

Due to a network issue during an OVH cloud maintenance, the following Data Hub Services have not been reachable on 13 October 2021 from 07:30 UTC to 08:30 UTC:

  • Open Access Hub
  • Copernicus Services Data Hub
  • ColHub Node 1 and Node 2
  • POD Hub

The following services have not been affected by the incident:

  • ColHub Node 3
  • Copernicus Sentinel-5P PreOps
  • International Access Hub

The services are now back to their nominal operations. A publication backlog of Copernicus Sentinel-1, Sentinel-2 and Sentinel-3 is gradually being recovered.

We apologise for any inconvenience this might have caused.

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