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Data Hub infrastructure issues

23 December 2020

The following services are suffering an infrastructure issue since today 22 December 2020 at 05:00 UTC:

The anomaly is still ongoing and the root cause is under investigation. The operations team is working to restore the service to its nominal operations as soon as possible.

The Copernicus Services Data Hub, International Access Hub, and the Collaborative Data Hub - Node 2 and Node 3 are available but products publication is temporarily suspended.

The Sentinel-5P Pre-Operations Data Hub is not affected by the issue.

We apologise for the inconvenience this might cause to your activities.


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Calling on all interested users of Sentinel data, who would like to submit their results, turning their experiences into 'success stories'.

If you have a good story to tell, of how any of the Sentinel satellites are producing data that bring benefit to your work and/or to society, please contact the Sentinel Online Editors at: contentmatters4sentinelonline@ejr-quartz.com with your proposals.