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Data Access Service incident (10 March 2021)

10 March 2021

An incident occurred on 10 March 2021 at 01:00 UTC on the infrastructure hosting the data access services. The incident is impacting availability of Copernicus products as follows:

  • Sentinel-1: no fresh products published since 1:00 UTC, on 10 March. Products more recent than one year are available. Online restoration of products older than one year is temporarily unavailable.
  • Sentinel-2: Fresh data publication is not impacted. Products more recent than one year are available. Online restoration of products older than one year is temporarily unavailable.
  • Sentinel-3: no fresh products published since 1:00 UTC, on 10 March. Products more recent than one year are available. Online restoration of products older than one year is temporarily unavailable.
  • Sentinel-5P: no impact.
  • POD: no fresh products are published.

The operations and infrastructure team is working to restore the nominal operations as soon as possible.

We apologise for the inconvenience this might cause to your activities.

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Calling on all interested users of Sentinel data, who would like to submit their results, turning their experiences into 'success stories'.

If you have a good story to tell, of how any of the Sentinel satellites are producing data that bring benefit to your work and/or to society, please contact the Sentinel Online Editors at: contentmatters4sentinelonline@ejr-quartz.com with your proposals.