Minimize Maintenance Announcements

Offline products restoration in Data Hubs - Service resumed

30 November 2020

The issue affecting the offline products restoration on the Data Hubs was solved on 27 November 2020 at 09:00 UTC.

Offline products restoration in Data Hubs temporarily suspended

27 November 2020

The restoration of offline products in the Data Hubs is temporarily affected by an anomaly since 26 November 2020 at 11:00 UTC. Orders are queued but not processed.

Copernicus Sentinel-1A unavailability

26 November 2020

Copernicus Sentinel-1A was unavailable on 26 November 2020 from 10:06 to 13:32 UTC, due to a Payload Data Handling and Transmission (PDHT) sub-system anomaly. No data were generated during this period, and data acquired slightly before this period may have been affected.

Temporary unavailability of Copernicus Sentinel-2 production

25 November 2020

Due to a ground segment contingency that occurred yesterday evening and was fixed this morning, the nominal availability of several Copernicus Sentinel-2A products from sensing orbit 28336 to 28338 and Copernicus Sentinel-2B products from sensing orbit 19427 to 19430 was prevented. The recovery of missing products is ongoing and will be completed in the next days. We apologise for any inconvenience this may cause.

Minimize Use Typologies and Available Services
Use Typology Data Offer 1 Service Level Access Point
Copernicus Services Full archive of:
  • Sentinel-1 NTC and NRT Products
  • Sentinel-2 NTC Products
  • Sentinel-3 (Land2) NTC, NRT and STC Products
Max 10 concurrent downloads.

Access via public Internet and GEANT network, with committed reliability and performance.

Copernicus Services Data Hub
Collaborative Ground Segments
ESA/EU Member States, National Use
Rolling archive (30 days on node 1, 14 days on node 2) of:
  • Sentinel-1 NTC and NRT Products
  • Sentinel-2 NTC Products
  • Sentinel-3 (Land2) NTC, NRT and STC Products
Dedicated support for limited on-request data set generation or on-demand processing
Max 10 concurrent downloads.

2 mirror nodes.

Access via public Internet and GEANT network (node 1 only), with committed reliability and performance.

Copernicus Collaborative Node 1
Copernicus Collaborative Node 2
Scientific and other use (e.g. commercial, outreach, public) Full archive of:
  • Sentinel-1 NTC Products
  • Sentinel-2 NTC Products
  • Sentinel-3 (Land2) NTC, NRT and STC Products
Max 2 concurrent downloads.

Access via public Internet and GEANT network.

Free & Open Access following Self Registration.

Copernicus Open Access Hub
International Agreements 3 week rolling archive of:
  • Sentinel-1 NTC Products
  • Sentinel-2 NTC Products
  • Sentinel-3 (Land2) NTC, NRT and STC Products
Max 10 concurrent downloads.

Access via public Internet and GEANT network, with committed reliability and performance.

Sentinels International Access Hub

Notes:

  1. The following codes to indicate timeliness are used. Availability following sensing time depends on the nature of the platform, instrument and level of service:
    • NRT: Near Real Time production
    • STC: Short Time Critical production
    • NTC: Non Time Critical production
  2. Sentinel-3 Marine products are distributed by EUMETSAT