Registration
The free, full and open data policy adopted for the Copernicus programme foresees access available to all users for the Sentinel data products, via a simple pre-registration. Who needs to register: Registration is open to all users via simple on-line self-registration accessible via the Copernicus Open Access Hub. Following registration, the user can immediately download Sentinel products generated systematically from all acquired data. Please note that depending on the mission and the acquisition time of the product, the full operational qualification may not yet be completed. Member States requiring data for national initiatives in the frame of the Sentinels Collaborative Ground Segment. Copernicus Services members and European Institutions, as well as Collaborative Ground Segments need not register on this service, they are served via dedicated access points.
User Support
The Services Coordinated Interface (SCI) team can be contacted via email at EOSupport@Copernicus.esa.int for support, in particular for:
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Maintenance Announcements
Copernicus Sentinel-3 data unavailability10 August 2020Due to an issue that occurred at Ground Segment level, Copernicus Sentinel-3 OLC, SLSTR and SRAL Near Real Time data between 8 and 10 August is missing. Copernicus Sentinel-5P anomalies in near real time dissemination orbits 14432 - 14441 and 14368 - 1437627 July 2020Due to a ground segment anomaly the near real time processing (NRTI) and dissemination of Copernicus Sentinel-5P data from orbits 14432 (26 July 2020 15:13:16) to 14441 (27 July 2020 07:26:26) has not been performed. With reference to the news of 17 July, the Copernicus Sentinel-2 Long Term Archive service was resumed as of the evening on 24 July. |
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