Minimize Registration

The free, full and open data policy adopted for the Copernicus programme foresees access available to all users for the Sentinel data products, via a simple pre-registration.

Who needs to register:

Registration is open to all users via simple on-line self-registration accessible via the Copernicus Open Access Hub.

Following registration, the user can immediately download Sentinel products generated systematically from all acquired data. Please note that depending on the mission and the acquisition time of the product, the full operational qualification may not yet be completed.

Member States requiring data for national initiatives in the frame of the Sentinels Collaborative Ground Segment. Copernicus Services members and European Institutions, as well as Collaborative Ground Segments need not register on this service, they are served via dedicated access points.

Minimize User Support

The Services Coordinated Interface (SCI) team can be contacted via email at EOSupport@Copernicus.esa.int for support, in particular for:

  • Clarifications regarding the registration process
  • Sentinel enquiries
  • Reporting issues related to products/service quality
Minimize Maintenance Announcements

Copernicus Sentinel products delay on Copernicus Open Access Hub - 27 October

27 October 2020

Due to an infrastructure issue that occurred on 27 October from 00:00 to 06:30 UTC, the Copernicus Sentinel-1, Sentinel-2 and Sentinel-3 products publication has been delayed on all the Copernicus Data Hub Services.

Orbits affected by Copernicus Sentinel-2A collision avoidance manoeuvre on 22 and 23 October

23 October 2020

Due to a collision avoidance manoeuvre that took place between 22 and 23 Ocotber, some Copernicus Sentinel-2A planned acquisitions have been lost.

Copernicus Sentinel-3A data unavailability

13 October 2020

Due to a human error that occurred during processing, Near Real Time SRAL Level 1 and Level 2 Copernicus Sentinel-3A products from sensing time 09:53:22 to 11:23:22 UTC on 13 October have been lost.

STC/NTC data will be available.