Registration
The free, full and open data policy adopted for the Copernicus programme foresees access available to all users for the Sentinel data products, via a simple pre-registration. Who needs to register: Registration is open to all users via simple on-line self-registration accessible via the Copernicus Open Access Hub. Following registration, the user can immediately download Sentinel products generated systematically from all acquired data. Please note that depending on the mission and the acquisition time of the product, the full operational qualification may not yet be completed. Member States requiring data for national initiatives in the frame of the Sentinels Collaborative Ground Segment. Copernicus Services members and European Institutions, as well as Collaborative Ground Segments need not register on this service, they are served via dedicated access points.
User Support
The Services Coordinated Interface (SCI) team can be contacted via email at EOSupport@Copernicus.esa.int for support, in particular for:
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Maintenance Announcements
Copernicus Sentinel-3B SLSTR data unavailability19 September 2019Due to a scheduled decontamination activity on the Copernicus Sentinel-3B SLSTR instrument, all the related NRT/STC/NTC user products will be missing or degraded in the following days. Copernicus Sentinel-3 SLSTR maintenance04 September 2019Due to two scheduled special operations on the Copernicus Sentinel-3 SLSTR instruments, SLSTR mission data will be available but IR channels will be degraded during the duration of the maintenance activity. Copernicus Sentinel-2 erroneous products to be replaced01 August 2019Due to contingencies that have occurred at ground segment level, the following Copernicus Sentinel-2 products are going to be removed from all Data Hubs and corresponding products will be regenerated and disseminated in the coming days. |
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