Registration
The free, full and open data policy adopted for the Copernicus programme foresees access available to all users for the Sentinel data products, via a simple pre-registration. Who needs to register: Registration is open to all users via simple on-line self-registration accessible via the Copernicus Open Access Hub. Following registration, the user can immediately download Sentinel products generated systematically from all acquired data. Please note that depending on the mission and the acquisition time of the product, the full operational qualification may not yet be completed. Member States requiring data for national initiatives in the frame of the Sentinels Collaborative Ground Segment. Copernicus Services members and European Institutions, as well as Collaborative Ground Segments need not register on this service, they are served via dedicated access points.
User Support
The Services Coordinated Interface (SCI) team can be contacted via email at EOSupport@Copernicus.esa.int for support, in particular for:
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Maintenance Announcements
The infrastructure incident that occurred at 00:00 on 27 May 2020 has been fixed and all data access services have been restored to their nominal operations. Copernicus Sentinel-3 data unavailabilityDue to an issue that occurred at the Ground Segment level from 26-05-2020 at 23:36 UTC to 27-05-2020 at 13:00 UTC : OLC, SRAL Near Real Time and SLSTR near real Time for Copernicus Sentinel-3A and Sentinel-3B data are delayed.
Copernicus Sentinel-3 data unavailability19 May 2020Due to a PDGS scheduled maintenance on 20 May 2020, Copernicus Sentinel-3 SLSTR NRT products (L1/L2) belonging to sensing time window from 07:30 to 12:00 UTC will be delayed. |
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