Registration
The free, full and open data policy adopted for the Copernicus programme foresees access available to all users for the Sentinel data products, via a simple pre-registration. Who needs to register: Registration is open to all users via simple on-line self-registration accessible via the Copernicus Open Access Hub. Following registration, the user can immediately download Sentinel products generated systematically from all acquired data. Please note that depending on the mission and the acquisition time of the product, the full operational qualification may not yet be completed. Member States requiring data for national initiatives in the frame of the Sentinels Collaborative Ground Segment. Copernicus Services members and European Institutions, as well as Collaborative Ground Segments need not register on this service, they are served via dedicated access points.
User Support
The Services Coordinated Interface (SCI) team can be contacted via email at EOSupport@Copernicus.esa.int for support, in particular for:
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Maintenance Announcements
Due to a Copernicus Sentinel-5P Ground Segment anomaly, L2__CO____ products have not been processed in the NRT timeliness between orbit 10933 - 10966 (inclusive). Data Hub maintenance activities in November and December 201918 November 2019Infrastructure security maintenance activities are scheduled on the data hubs on 26 and 27 November, and 3 and 4 December. A routine decontamination activity of the Copernicus Sentinel-2B MSI is planned to take place over a continuous period of 24-hours between 25/11/2019 10:00 and 26/11/2019 10:00 UTC (corresponding approximately to the period between absolute orbits 14205 to 14219). During this temporal window no MSI acquisition will take place. |
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