News

Blocking incident on data hub services

01 March 2019

A blocking infrastructure incident at one of the data hub centres occurred on 01 March 2019 starting from 13:20 UTC leading to a downtime of the following dissemination services:

  • Open Access Hub (including API Hub)
  • Copernicus Services Data Hub
  • Collaborative Data Hub Node 1
  • Sentinel-3 PreOps
  • GNSS Rinex PreOps

Commissioning services are also affected.

The publication of new products on ColHub Node 2 and Node 3 and on the International Access Hub is temporarily delayed.

The incident is under investigation with the on-site engineers. An update will be provided as soon as the failures are isolated and a schedule for service recovery will be available.

We apologise for the inconvenience this may cause.

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