Minimize Registration

The free, full and open data policy adopted for the Copernicus programme foresees access available to all users for the Sentinel data products, via a simple pre-registration.

Who needs to register:

Registration is open to all users via simple on-line self-registration accessible via the Copernicus Open Access Hub.

Following registration, the user can immediately download Sentinel products generated systematically from all acquired data. Please note that depending on the mission and the acquisition time of the product, the full operational qualification may not yet be completed.

Member States requiring data for national initiatives in the frame of the Sentinels Collaborative Ground Segment. Copernicus Services members and European Institutions, as well as Collaborative Ground Segments need not register on this service, they are served via dedicated access points.

Minimize User Support

The Services Coordinated Interface (SCI) team can be contacted via email at EOSupport@Copernicus.esa.int for support, in particular for:

  • Clarifications regarding the registration process
  • Sentinel enquiries
  • Reporting issues related to products/service quality
Minimize Maintenance Announcements

Copernicus Sentinel-3A and 3B data unavailability

09 January 2019

Due to a Payload Data Ground Segment anomaly on 28 December 2018, Copernicus Sentinel-3A NRT/NTC/STC products for Orbit 14913 (sensing start time 28-12-2018T12:45, sensing stop time 28-12-2018T14:25) are missing.

Unscheduled data hub maintenance - 9 January 2019

09 January 2019

Due to an unscheduled infrastructure maintenance activity on the core infrastructure hosting the data hub services, which started this morning at 08:00 UTC, users may experience a degradation in download performance on the Data Hub Services.

Copernicus Sentinel-3B data unavailability

07 January 2019

Due to a Payload Data Ground Segment anomaly which occurred between 5 and 6 January 2019, Copernicus Sentinel-3B OLC, SLSTR and SRAL data related to orbits 3639 and 3642 are missing (sensing time from 05-01-2019T21:59 to 23:40 and from 06-01-2019T03:05 to 04:48).