Minimize Registration

The free, full and open data policy adopted for the Copernicus programme foresees access available to all users for the Sentinel data products, via a simple pre-registration.

Who needs to register:

Registration is open to all users via simple on-line self-registration accessible via the Copernicus Open Access Hub.

Following registration, the user can immediately download Sentinel products generated systematically from all acquired data. Please note that depending on the mission and the acquisition time of the product, the full operational qualification may not yet be completed.

Member States requiring data for national initiatives in the frame of the Sentinels Collaborative Ground Segment. Copernicus Services members and European Institutions, as well as Collaborative Ground Segments need not register on this service, they are served via dedicated access points.

Minimize User Support

The Services Coordinated Interface (SCI) team can be contacted via email at EOSupport@Copernicus.esa.int for support, in particular for:

  • Clarifications regarding the registration process
  • Sentinel enquiries
  • Reporting issues related to products/service quality
Minimize Maintenance Announcements

Temporary publication delay of Sentinel-2 products in the Data Hubs

05 October 2018

Users are informed that the availability in the Data Hubs of some Sentinel-2 products with sensing time between 07:24 UTC on 04 October and 10:51 UTC on 05 October is delayed due to a contingency at ground segment level.

Sentinel-3A data unavailability on 24 September 2018

01 October 2018

Due to a Sentinel-3A S09 calibration performed during absolute orbit 13555, all L1 and L2 NRT OLC user products from sensing time 09:03 to 09:05 UTC on 24 September 2018 are missing. The related NTC products will be recovered.

Temporary publication delay of Sentinel-2 L1C products in the Data Hubs

28 September 2018

As a consequence of a ground segment anomaly, the availability in the Data Hubs of several Sentinel-2 L1C products with sensing time between 27 September 14:18 UTC and 28 September 07:30 UTC is delayed.