Minimize Registration

The free, full and open data policy adopted for the Copernicus programme foresees access available to all users for the Sentinel data products, via a simple pre-registration.

Who needs to register:

Registration is open to all users via simple on-line self-registration accessible via the Copernicus Open Access Hub.

Following registration, the user can immediately download Sentinel products generated systematically from all acquired data. Please note that depending on the mission and the acquisition time of the product, the full operational qualification may not yet be completed.

Member States requiring data for national initiatives in the frame of the Sentinels Collaborative Ground Segment. Copernicus Services members and European Institutions, as well as Collaborative Ground Segments need not register on this service, they are served via dedicated access points.

Minimize User Support

The Services Coordinated Interface (SCI) team can be contacted via email at EOSupport@Copernicus.esa.int for support, in particular for:

  • Clarifications regarding the registration process
  • Sentinel enquiries
  • Reporting issues related to products/service quality
Minimize Latest News

Sentinel-3 planned out of plane orbit manoeuvre

07 December 2017

Due to a planned out of plane orbit manoeuvre foreseen for 13 December 2017, Sentinel-3 data from SLSTR, OLCI and SRAL will be impacted.

Plane orbit correction manoeuvres impacting Sentinel-3 data production

30 November 2017

Due to plane orbit correction manoeuvres that started on 29 November 2017 from 09:13 to 09:27 UTC, the following Sentinel-3 production problems occurred:

  • All SLSTR products from 09:08:25 UTC to 10:59:23 UTC are missing.
  • A possible degradation of data quality encountered on SRAL products during the time frame of the manoeuvre.
  • OLCI products should not be impacted as the instrument was not acquiring at the time.

Sentinel-2 data from 19 and 20 November recovered

22 November 2017

Referring to the news published on 20 November, we are pleased to inform users that the recovery of missing Sentinel-2 products on 19 and 20 November was completed last night, three days in advance of the original plan for recovery.