Minimize Registration

The free, full and open data policy adopted for the Copernicus programme foresees access available to all users for the Sentinel data products, via a simple pre-registration.

Who needs to register:

Registration is open to all users via simple on-line self-registration accessible via the Copernicus Open Access Hub.

Following registration, the user can immediately download Sentinel products generated systematically from all acquired data. Please note that depending on the mission and the acquisition time of the product, the full operational qualification may not yet be completed.

Member States requiring data for national initiatives in the frame of the Sentinels Collaborative Ground Segment. Copernicus Services members and European Institutions, as well as Collaborative Ground Segments need not register on this service, they are served via dedicated access points.

Minimize User Support

The Services Coordinated Interface (SCI) team can be contacted via email at EOSupport@Copernicus.esa.int for support, in particular for:

  • Clarifications regarding the registration process
  • Sentinel enquiries
  • Reporting issues related to products/service quality
Minimize Latest News

Return to nominal Sentinel-2 data availability

16 February 2018

Referring to the news published on 06 February, users are informed that the ground segment contingency has been solved through specific interventions at the network level and nominal Sentinel-2 product availability has resumed.

Sentinel-3 data unavailability on 14 February

16 February 2018

Due to an OLCI S09 calibration activity performed on 14 February 2018, the instrument user data could be degraded or missing from sensing time 09:49:38 to 09:54:38 UTC on 14 February (absolute orbit 10390, relative orbit 22 of cycle 28).

Sentinel-3 data unavailability on 15 February 2018

16 February 2018

Due to a Ground Segment anomaly on 15 February 2018, NRT/NTC/STC user data could be degraded or missing.