Minimize Registration

The free, full and open data policy adopted for the Copernicus programme foresees access available to all users for the Sentinel data products, via a simple pre-registration.

Who needs to register:

Registration is open to all users via simple on-line self-registration accessible via the Copernicus Open Access Hub.

Following registration, the user can immediately download Sentinel products generated systematically from all acquired data. Please note that depending on the mission and the acquisition time of the product, the full operational qualification may not yet be completed.

Member States requiring data for national initiatives in the frame of the Sentinels Collaborative Ground Segment. Copernicus Services members and European Institutions, as well as Collaborative Ground Segments need not register on this service, they are served via dedicated access points.

Minimize User Support

The Services Coordinated Interface (SCI) team can be contacted via email at EOSupport@Copernicus.esa.int for support, in particular for:

  • Clarifications regarding the registration process
  • Sentinel enquiries
  • Reporting issues related to products/service quality
Minimize Latest News

Data Hub maintenance on 18 and 19 June 2018

14 June 2018

Infrastructure maintenance activities are scheduled on the Data Hubs from 12:00 UTC on 18 June to 10:00 UTC on 19 June 2018.

Sentinel-3A data unavailability

31 May 2018

Due to a network issue at the Svalbard Core Ground Segment site, Sentinel-3A NRT products in the following time windows (sensing time) are missing:

  • OLC and SLSTR L1/L2: from 13:54 to 15:35 UTC on 27 May 2018 and from 18:00 UTC on 27 May to 09:42 UTC on 29 May
  • SRAL L1/L2: from 05:39 to 10:13 UTC on 28 May

Maintenance activities on the Data Hubs

28 May 2018

Infrastructure maintenance activities are scheduled for the Data Hubs on 30 May, and the 06 and 07 June 2018.