Minimize Registration

The free, full and open data policy adopted for the Copernicus programme foresees access available to all users for the Sentinel data products, via a simple pre-registration.

Who needs to register:

Registration is open to all users via simple on-line self-registration accessible via the Copernicus Open Access Hub.

Following registration, the user can immediately download Sentinel products generated systematically from all acquired data. Please note that depending on the mission and the acquisition time of the product, the full operational qualification may not yet be completed.

Member States requiring data for national initiatives in the frame of the Sentinels Collaborative Ground Segment. Copernicus Services members and European Institutions, as well as Collaborative Ground Segments need not register on this service, they are served via dedicated access points.

Minimize User Support

The Services Coordinated Interface (SCI) team can be contacted via email at for support, in particular for:

  • Clarifications regarding the registration process
  • Sentinel enquiries
  • Reporting issues related to products/service quality
Minimize Latest News

Sentinel-3A data unavailability on 17 March 2018

23 March 2018

Due to an anomaly on 17 March 2018, all NRT/NTC/STC Level-1 and Level-2 user products are missing from sensing time 2:49:54 UTC to 14:39:44 UTC (absolute orbits impacted 10834-10835, relative orbits 81-82 of cycle 29). The issue is currently under investigation and further notifications concerning the nature of the anomaly will be released afterwards.

Data Hub infrastructure upgrade activities from 26 to 29 March 2018

21 March 2018

Following the maintenance activities to upgrade the storage facilities on the Data Hubs at the beginning of March, two new activities have been scheduled for improving the data access performance.

Sentinel-2 Level-2A product evolution on 26 March 2018

20 March 2018

As anticipated from the former news from 02 March - "Upcoming Sentinel-2 Level-2A product evolution", we are pleased to confirm that the operational Level-2A product distribution will start on 26 March 2018 with the coverage of the Euro-Mediterranean region.