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Offline products restoration in Data Hubs temporarily suspended

27 November 2020

The restoration of offline products in the Data Hubs is temporarily affected by an anomaly since 26 November 2020 at 11:00 UTC. Orders are queued but not processed.

Copernicus Sentinel-1A unavailability

26 November 2020

Copernicus Sentinel-1A was unavailable on 26 November 2020 from 10:06 to 13:32 UTC, due to a Payload Data Handling and Transmission (PDHT) sub-system anomaly. No data were generated during this period, and data acquired slightly before this period may have been affected.

Temporary unavailability of Copernicus Sentinel-2 production

25 November 2020

Due to a ground segment contingency that occurred yesterday evening and was fixed this morning, the nominal availability of several Copernicus Sentinel-2A products from sensing orbit 28336 to 28338 and Copernicus Sentinel-2B products from sensing orbit 19427 to 19430 was prevented. The recovery of missing products is ongoing and will be completed in the next days. We apologise for any inconvenience this may cause.

Sentinel -3A and Sentinel -3B Unavailability Notice

24 November 2020

Due to a scheduled maintenance at Pickup Point level. the Near Real Time Copernicus Sentinel-3A and Sentinel 3B OLCI, SLSTR, SRAL Level 1 and Level 2 products starting from approximately sensing time (UT) 2020-11-24T12:30:00 to 13:30:00 could be delayed.

Copernicus Sentinel-3B data unavailability notice

17 November 2020

Following a scheduled maintenance activity executed on the Copernicus Sentinel-3B SLSTR instrument all the related user products may be degraded or unavailable in the following sensing time intervals:

  • From 11.11.2020 11:33 to 12.11.2020 11:07: data are unavailable.
  • From 12.11.2020 11:07 to 14.11.2020 01:00: visible channels may be degraded and IR channels are invalid

Copernicus Sentinel-1 supports timely interpretation of Southern Europe’s earthquake

12 November 2020

On 30 October 2020, a powerful earthquake struck Turkey's western coast and the Greek island of Samos, causing extensive damage as well as casualties—the Copernicus Sentinel-1 mission was used to map the related co-seismic ground displacements within 24 hours, contributing to relief efforts.

Copernicus Sentinel-3A and 3B Data Unavailability on 7 and 8 November 2020

09 November 2020

Due to an anomaly at Ground Segment level NRT data from the following timeframes have been missed:

  • Copernicus Sentinel-3A OLCI, SLSTR, SRAL  Level 1 and Level 2 products starting from sensing time 2020-11-07T23:58:19 to 2020-11-08T06:47:31 UTC
  • Copernicus Sentinel-3B OLCI, SLSTR, SRAL  Level 1 and Level 2 products starting from sensing time 2020-11-08T02:42:51 to 2020-11-08T04:25:41 UTC.

Copernicus Sentinel-2B MSI decontamination between 16 and 17 November 2020

09 November 2020

A routine decontamination activity of the Copernicus Sentinel-2B MSI is planned to take place over 24 hours between 16 November 10:00 and 17 November 10:00 UTC (corresponding approximately to the period between absolute orbits 19310 to 19324).

Data Hub Software Maintenance activities November 2020

06 November 2020

A series of maintenance activities are scheduled from 11 to 18 November for updating the data hub software.

Catalogue view publication delay in November

05 November 2020

Following a service downtime occurring on 3 and 4 November, the Catalogue view relevant to November data will be published on the Open Access Hub with a slight delay.

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