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Copernicus Data Hub Services unscheduled interruptions and performance degradation on 10 and 11 June 2019

11 June 2019

On 10 and 11 June 2019, the data hub access points will experience degraded response times and occasional service interruptions.

The following will be affected:

  • Open Access Hub:
    • Sci Hub - 11 June from:
      02:44 to 03:19 UTC
      06:22 to 06:33 UTC
      06:54 to 07:29 UTC
      Total duration: 1 hour 18 minutes

    • API Hub -
      10 June from:
      15:54 to 16:17 UTC
      20:58 to 22:26 UTC

      11 June from:
      00:58 to 02:25 UTC
      02:37 to 03:21 UTC
      Total duration: 4 hours
  • Copernicus Services Data Hub - 10 June from:
    22:13 to 22:24 UTC
    Total duration: 11 minutes

  • Collaborative Data Hub Node 1 - no service downtime.
    Users may have experienced occasional download interruptions and response time fluctuations.

From 10 June at 09:00 UTC, performance fluctuations have been registered. The root cause is under investigation.

We apologise for the inconvenience this may cause.