Copernicus Data Hub Services unscheduled interruptions and performance degradation on 10 and 11 June 2019

On 10 and 11 June 2019, the data hub access points will experience degraded response times and occasional service interruptions.

The following will be affected:

• Open Access Hub:
  • Sci Hub - 11 June from:
    02:44 to 03:19 UTC
    06:22 to 06:33 UTC
    06:54 to 07:29 UTC
    Total duration: 1 hour 18 minutes
  
  
  • API Hub -
    10 June from:
    15:54 to 16:17 UTC
    20:58 to 22:26 UTC
    
    11 June from:
    00:58 to 02:25 UTC
    02:37 to 03:21 UTC
    Total duration: 4 hours
• Copernicus Services Data Hub - 10 June from:
  22:13 to 22:24 UTC
  Total duration: 11 minutes


• Collaborative Data Hub Node 1 - no service downtime.
  Users may have experienced occasional download interruptions and response time fluctuations.

From 10 June at 09:00 UTC, performance fluctuations have been registered. The root cause is under investigation.

We apologise for the inconvenience this may cause.