Network incident on the Data Hub infrastructure

27 March 2019

Users are informed that the core data hub centre experienced a network incident on 27 March 2019 between 10:10 and 11:00 UTC.

As a result, the following dissemination services were unreachable:

  • Open Access Hub (including API Hub, Sentinel-3 PreOps and GNSS Rinex PreOps)
  • Copernicus Services Data Hub
  • Collaborative Data Hub Node 1

While services are now back to nominal operation, the root cause of the incident is still under investigation.

We apologise for the inconvenience this may have caused.

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