Users are informed that a blocking infrastructure incident has occurred at one of the data hub centres on 24 April 2018 at 09:30 UTC, which has lead to a downtime of the following dissemination services:

• Open Access Hub (including API Hub)
• Copernicus Services Data Hub
• Collaborative Data Hub Node 1
• Sentinel-3 PreOps
• GNSS Rinex PreOps

Commissioning services have also been affected.

The publication of new products on ColHub, Node 2 and Node 3 and on the International Access Hub, is temporarily suspended.

The incident is under investigation by the on-site engineers.  An update will be provided as soon as the failures are isolated and a schedule for service recovery is available.

We apologise for the inconvenience this may cause.