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Unscheduled downtime on Open Access Hub on 29 September 2019

30 September 2019

The SciHub access point of the Copernicus Open Access Hub experienced unscheduled downtimes for the OpenSearch API on 29 September 2019, from:

  • 06:30 to 7:38 UTC
  • 10:23 to 10:52 UTC.

The downtime didn't affect the OData API and users download. The root cause of this incident has been identified and fixed, and the service is back to normal.

We apologise for the inconvenience that this may have caused to your activities.


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Calling on all interested users of Sentinel data, who would like to submit their results, turning their experiences into 'success stories'.

If you have a good story to tell, of how any of the Sentinel satellites are producing data that bring benefit to your work and/or to society, please contact the Sentinel Online Editor Malì Cecere at: mali.cecere@ejr-quartz.com with your proposals.