News

Nominal Sentinel fresh data access restored on 12 March 2021 following a major incident occurred on 10 March 2021

12 March 2021

As previously reported, a major incident occurred on a data centre providing data access infrastructure services led to the temporal interruption of the publication of fresh Sentinel-1 and Sentinel-3 data on 10 March 2021 01:10 UTC.

A disaster recovery plan was immediately activated to restore the nominal data access services as soon as possible.

We are pleased to inform that the publication of Sentinel-1 and Sentinel-3 products has been successfully resumed on 12 March 2021 at 11:00 UTC.

The publication backlog is being recovered and all data acquired after the interruption is expected to be available in the coming hours.

There are no production gaps. Actions are on-going to restore access to historical data (>1y).

We apologise for the inconvenience that this might have caused to your activities.

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Calling on all interested users of Sentinel data, who would like to submit their results, turning their experiences into 'success stories'.

If you have a good story to tell, of how any of the Sentinel satellites are producing data that bring benefit to your work and/or to society, please contact the Sentinel Online Editor Malì Cecere at: mali.cecere@ejr-quartz.com with your proposals.